In a more specific sense, a Quality Control Plan is developed for each contract to ensure each Customer’s unique requirements are met (in accordance with our mission statement). As with most of our contract specific QC plans, the plan includes descriptions of the organization, lines of communication, assignment of authority, submittal preparation and approval procedures, material control, testing and acceptance procedures, identifying, tracking, and correcting deficiencies, and identifying quality requirements for each definable work feature. Additional controls for design tasks are included as appropriate on individual task orders. In total the QC plan assists Truston to prevent quality problems before they happen and ensure quality issues are properly resolved when they do occur. The plan also helps our team communicate and verify theses goals with our Customer.

 

Project Specific Quality Plans and Tools

 

To ensure successful completion of all projects, Truston implements a rigorous quality control plan for all projects we are involved. Truston hosts a Coordination Meeting prior to mobilization and monthly meetings there after for all contracts. Submittals and Deliverables are timely and of high quality. Daily reports have become ingrained into our project management functions through years of Government work.

 

In addition to the quality control plan, Truston structures our projects by implementing the following quality standards and processes to ensure all of the performance work statement requirements are fully met.

 

1)    Quality Control Plan

 

The quality control plans include the following:

 

2)    Material Testing Certification Requirements

 

Material and Testing Certifications are provided for all new materials purchased or manufactured for projects to ensure that these components are compliant with requirements stated in the project specifications.

 

3)    Compliance Matrix

 

A compliance matrix is prepared in the project execution plan and used as a check against all required submittals by the PWS to assure full compliance with delivery order.

 

4)    Preparation of Submittal Register

 

Truston prepares a detailed submittal register outlining all submittal requirements and data flow to proper personnel and agencies. By preparing a submittal register, all parties are able to continuously monitor requirements of the PWS and provide assurance to the Customer that all requirements are met. The submittal register is prepared and submitted to the Customer for approval prior to the commencement of any WBS activities.

 

Process Control

 

Through proper use of the Quality Control Planning documents, Truston’s QC manager, and on-site Project Supervisor’s will have a clear and defined understanding of the project requirements. Truston’s QC manager will track the project process from material purchases to final acceptance ensuring proper QC documentation and compliance with specifications.

 

Process Improvement Tickets and Continuous Improvement

 

Truston’s QC program implements the use of “Process Improvement Tickets” that document any non-compliance issues found during construction. These tickets are expedited through the QC and project management staff to ensure immediate resolution and then published company wide as applicable for continuous process improvement.

 

Problem Resolution

 

Truston’s understands the importance of providing with both Quality and Expedient constructions services. All QC problems are resolved on a timely basis in full compliance with project specifications ensuring total customer satisfaction. 

 

Completion Inspection & Close Out QC Requirements